Practical articles for the people running the website, managing the comms, or making the call on whether to invest in one.
Refresh and redesign are not the same job, and most charities assume they need the expensive one. Here is how to tell which you actually need, and what each involves.
Charity forums are full of website insurance questions. Most of them are really asking one thing: if this breaks, can we get it back? A backup that exists is not the same as a backup that works.
Vague proposals cannot survive specific questions. The ten we would put in every charity website brief, with what a good answer sounds like, and what should worry you. Steal the list.
More and more charity briefs ask for no licence fees and no support contract. The instinct is right, and half of it is achievable. The other half sends the bill somewhere you cannot see it.
The page-turning PDF viewer half the sector uses for magazines and annual reports excludes screen reader users, defeats phone readers, and hides years of your work from search. Here is what to publish instead.
A children's rights charity published one of the best small-charity tenders we have seen, with the budget stated plainly: £10,000. Here is what that money actually buys in 2026, and where it strains.
Both platforms can run a good charity website. The right one depends on who updates the site and who controls the account it lives in. An honest comparison, from an agency that builds on WordPress.
Some of your visitors will read your website in circumstances where being seen reading it is a risk. That changes design decisions most agencies never think about. Here is what we learned building one.
Guides, reports, diaries, toolkits: charities that publish constantly usually have websites that bury it all in one long newest-first heap. The structure that fixes it, and the duplicate debt to clear on the way.
The most common brief in the sector: a website, a partner resource area, accessibility and training, for £1,500 to £3,500 including VAT. Here is the honest hour maths on what that budget buys, and what to phase.
Established charity websites often carry a dozen or more live donation forms, built over years by different hands. Most charities need three. How sprawl happens, and how to consolidate without breaking old links.
Advice from the other side of the table: a supplier who responds to charity tenders on what attracts good agencies, what quietly puts them off, and the five decisions that make your tender work.
Community networks keep asking for partner portals, nervously, because the word sounds expensive. What partners need is usually a locked cupboard, not a clubhouse. The four honest options, priced.
"Future CRM integration" appears in almost every charity website brief, and it usually means the choice has not been made. How to keep the door open, and the questions that separate real integration from a logo.
The person who built it has moved on and the site is offline. Some of the clocks in this situation are short. Here is what to check, in what order, and when to bring someone in.
Your website depends on five separate accounts, and most trustees have never seen a list of them. This audit takes 20 minutes, needs no technical knowledge, and turns a future crisis into a lookup.
Website management for UK charities runs from £30 to £500 a month, and two providers at the same price can deliver completely different things. What it should cover, what the market charges, and the red flags.
Every agency has published the same five trends. Most of them are written for charities with digital teams and six-figure budgets. Here is what actually matters if you have a team of five.
62 per cent of UK charities name a lack of headspace as their biggest digital barrier. In 2026, with AI raising the bar, that gap is getting wider. Here is what to do about it.
Many UK funders cover website costs. Here is which ones, what to call the budget line, how to frame the spend in an application, and how to get a quote letter.
Most charity websites include too much or too little. Neither works for funders, donors, or the people you serve. Here is what actually needs to be there.
Some charity websites appear in AI-generated answers. Most do not. The difference comes down to a handful of structural choices, not size or budget.
In 2026, there are two distinct places people search for charities. They have different rules. Here is how to optimise for both without doubling your workload.
Most SEO advice assumes a large team and a content budget. Here is what actually moves the needle when you have to pick your battles.
You have been handed the website project. You have no time to write a twenty-page document. Here is what a brief actually needs, and what it does not.
Ranking on Google and being cited by ChatGPT, Perplexity, or Claude are two different problems. Here is what your charity site needs to do to appear in both.
Google's E-E-A-T framework affects how charity websites rank. Here is what it means and what you can do about it without an in-house SEO team.
WCAG comes up in every website conversation and rarely gets properly explained. Here is what it means in plain English, why it applies to charities, and what you need to ask.
Most charity websites do not appear when AI tools answer questions about their sector. It is not because they are small. Here is why it happens and what to do.
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